The Callpay Assist feature empowers call center agents to process card payments in real-time, ensuring seamless service delivery during customer interactions.
EFT payments are confirmed in real-time. No Merchant account is needed.
Refunds and payouts are only processed on business days (i.e. excluding Saturday, Sunday, and South African public holidays).
The time frame for refunds and payouts to reflect in the account is as follows:
– Payouts requested before 3:30pm will reflect within 48hrs.
– Refunds requested on the day can reflect within 48hrs – 72hrs.