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The Callpay Assist feature empowers call center agents to process card payments in real-time, ensuring seamless service delivery during customer interactions.

Core Features

Callpay
Agent Assist

The Callpay Assist feature empowers call center agents to process card payments in real-time, ensuring seamless service delivery during customer interactions.

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Contact Sales
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Core Features

EFT payments are confirmed in real-time. No Merchant account is needed.

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Cloud Based

Our system operates entirely on the cloud, eliminating the need for hardware. It can scale up or down on demand and offers other benefits.

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Call Recording

All calls are recorded and can be accessed directly from the console. DTMF is removed in real-time.

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DTMF Clamping

Our system utilizes a patented
technique to remove DTMF (dual-tone multi-frequency) in real-time from both calls and recordings, providing a
world-class solution.

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Seamless Integration

Our suite of APIs allows for seamless integration of our products directly into your software or CRM systems.

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Multi-gateway Support

You can select from a range of PSPs, or we can create a module for your gateway based on your requirements.

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Language/currency

Our IVR system supports multiple languages and currencies, including but not limited to English, French, Turkish, Arabic, Italian, and Russian.

Plan Benefits

  • Monthly term contract
  • Weekly settlement option
  • Real-time settlement option
  • Daily settlement option
  • Enterprise Integration
  • Single point for reporting & reconciliation
  • Real-time data
  • Excellent support

For pricing contact our sales team

sales@callpay.com

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Refunds & Payouts

Refunds and payouts are only processed on business days (i.e. excluding Saturday, Sunday, and South African public holidays).
The time frame for refunds and payouts to reflect in the account is as follows:

– Payouts requested before 3:30pm will reflect within 48hrs.
– Refunds requested on the day can reflect within 48hrs – 72hrs.

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Notes

  • Prices exclude VAT.
  • No extra fees are payable to banks or payment gateways with EFTsecure.
  • Activation is subject to Callpay’s approval.
  • Account facility fees, transaction and settlement fees are billed at the end of the month.
  • Merchants are billed based on their monthly total processing volume, according to their respective tier.
  • The quoted prices do not apply to High Risk Merchants.
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Company

Services

Help Centre

  • FAQs
  • Legals
  • Terms & Conditions
  • PAIA Maual

Contact

Location

  • Unit 92, 5 Beach Estate Blvd
    Eden On The Bay
    Big Bay
    Cape Town
    7441

© 2014-2023 Callpay. All rights reserved.  

PCI-DSS Level 1 Service Provider

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Company

Services

Contact

  • +27 (0)87 550 6825

Location

  • Unit 92, 5 Beach Estate Blvd
    Eden On The Bay
    Big Bay
    Cape Town
    7441

© 2014-2023 Callpay. All rights reserved.  

PCI-DSS Level 1 Service Provider

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