Callpay Assist

The Callpay Assist feature empowers call center agents to process card payments in real-time, ensuring seamless service delivery during customer interactions.

Core Features

Callpay
Agent Assist

The Callpay Assist feature empowers call center agents to process card payments in real-time, ensuring seamless service delivery during customer interactions.

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Core Features

Card payments are confirmed in real-time. No Merchant account is needed.

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Cloud Based

Our system operates entirely on the cloud, eliminating the need for hardware. It can scale up or down on demand and offers other benefits.

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Call Recording

All calls are recorded and can be accessed directly from the console. DTMF is removed in real-time.

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DTMF Clamping

Our system utilizes a patented
technique to remove DTMF (dual-tone multi-frequency) in real-time from both calls and recordings, providing a
world-class solution.

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Seamless Integration

Our suite of APIs allows for seamless integration of our products directly into your software or CRM systems.

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Multi-gateway Support

You can select from a range of PSPs, or we can create a module for your gateway based on your requirements.

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Language/currency

Our IVR system supports multiple languages and currencies, including but not limited to English, French, Turkish, Arabic, Italian, and Russian.

Plan Benefits

  • Monthly term contract
  • Weekly settlement option
  • Real-time settlement option
  • Daily settlement option
  • Enterprise Integration
  • Single point for reporting & reconciliation
  • Real-time data
  • Excellent support

For pricing contact our sales team

sales@callpay.com

Get Started

Refunds & Payouts

Refunds and payouts are only processed on business days (i.e. excluding Saturday, Sunday, and South African public holidays).
The time frame for refunds and payouts to reflect in the account is as follows:

– Payouts requested before 3:30pm will reflect within 48hrs.
– Refunds requested on the day can reflect within 48hrs – 72hrs.

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Notes

  • Prices exclude VAT.
  • No extra fees are payable to banks or payment gateways with EFTsecure.
  • Activation is subject to Callpay’s approval.
  • Account facility fees, transaction and settlement fees are billed at the end of the month.
  • Merchants are billed based on their monthly total processing volume, according to their respective tier.
  • The quoted prices do not apply to High Risk Merchants.

Direct Card Payments

Core Features

Direct Card
Payments

Our leading payment widget, is designed for merchants who prioritize online payments. This javascript.js widget offers a secure and user-friendly payment page that allows customers to make payments without being redirected away from the website.

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Core Features

EFT payments are confirmed in real-time. No Merchant account is needed.

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Increased Sales

You can capture payments directly on your website without requiring customers to be redirected elsewhere.

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Single Integration

Intelligent routing enables a single integration that supports all gateways and banks in South Africa, without the need to integrate into a PSP again when upgrading payment methods.

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24/7 Availability

The system has built-in failover
capabilities that activate when a payment gateway or 3D Secure MPI experiences technical difficulties.

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Easy Integration

You can reach the integration support team through various channels including email, telephone, Slack, Discord, or Skype.

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PCI-DSS Compliance

The system provides PCI-DSS
compliance certification per SAQ band without any extra charges.

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Next level Support

You will be assigned a dedicated account manager who can offer 24/7 support.

Plan Benefits

  • Monthly term contract
  • Weekly settlement option
  • Real-time settlement option
  • Daily settlement option
  • Enterprise Integration
  • Single point for reporting & reconciliation
  • Real-time data
  • Excellent support

For pricing contact our sales team

sales@callpay.com

Get Started

Refunds & Payouts

Refunds and payouts are only processed on business days (i.e. excluding Saturday, Sunday, and South African public holidays).
The time frame for refunds and payouts to reflect in the account is as follows:

– Payouts requested before 3:30pm will reflect within 48hrs.
– Refunds requested on the day can reflect within 48hrs – 72hrs.

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Notes

  • Prices exclude VAT.
  • No extra fees are payable to banks or payment gateways with EFTsecure.
  • Activation is subject to Callpay’s approval.
  • Account facility fees, transaction and settlement fees are billed at the end of the month.
  • Merchants are billed based on their monthly total processing volume, according to their respective tier.
  • The quoted prices do not apply to High Risk Merchants.

Agent Request

Core Features

Callpay
Agent Request

Callpay Request is a South African plug-and-play solution that uses NI-USSD technology for call centre agents to send payment widgets to customers’ mobile devices on-call.

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Contact Sales
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Core Features

Card payments are confirmed in real-time. No Merchant account is needed.

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Cloud Based

Our system operates entirely on the cloud, eliminating the need for any hardware. It can scale on demand, and more.

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Quick Setup

Our plug-and-play solution is designed for call centres. It can be implemented with ease without requiring any integration efforts.

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Virtual Terminal

Our company has innovated a world-class, patented approach to provide customers with a virtual terminal on their mobile device in real-time.

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Seamless Integration

By using our comprehensive set of APIs, you can seamlessly integrate our products directly into your software or CRMs.

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Accept All Cards

Our processing capabilities cover all major card types, including Mastercard, VISA, Amex, Diners, Discovery, JCB, and China Union Pay.

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PCI-DSS Compliance

Our solution allows you to fully descope your call center from PCI-DSS compliance.

Plan Benefits

  • Monthly term contract
  • Weekly settlement option
  • Real-time settlement option
  • Daily settlement option
  • Enterprise Integration
  • Single point for reporting & reconciliation
  • Real-time data
  • Excellent support

For pricing contact our sales team

sales@callpay.com

Get Started

Refunds & Payouts

Refunds and payouts are only processed on business days (i.e. excluding Saturday, Sunday, and South African public holidays).
The time frame for refunds and payouts to reflect in the account is as follows:

– Payouts requested before 3:30pm will reflect within 48hrs.
– Refunds requested on the day can reflect within 48hrs – 72hrs.

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Notes

  • Prices exclude VAT.
  • No extra fees are payable to banks or payment gateways with EFTsecure.
  • Activation is subject to Callpay’s approval.
  • Account facility fees, transaction and settlement fees are billed at the end of the month.
  • Merchants are billed based on their monthly total processing volume, according to their respective tier.
  • The quoted prices do not apply to High Risk Merchants.

Express Pay by link

Simplifies the process of requesting a specific payment from customers by allowing merchants to send a payment button via SMS or email.

Core Features

Express
PaybyLink

PaybyLink simplifies payment requests by allowing merchants to send a payment button via SMS or email, improving the payment experience for customers and streamlining accounting processes for merchants.

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Core Features

Conveniently accept payments from anywhere and at any time.

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No Website Required

With PaybyLink, you can quickly and easily set up payment requests without any hassle.

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Instant Payment Requests

Payment requests can be sent directly to customers via email, SMS, social media, or embedded into PDF quotes and invoices.

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Customised Payment Links

Can be customised to your needs, such as invoices, quotes, booking confirmations, statements, and branded according to your specifications.

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Convenient Payment

Provide your customers with a hassle-free payment experience by directing them to a payment page through a simple click on the payment link.

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Increased Security

Our customer channels utilize a two-tier authentication process that effectively eliminates the possibility of fraud and chargebacks.

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Multi-gateway Support

The market’s fastest, with guaranteed competitive pricing and packages. It’s an Enterprise EFT Gateway built for PSPs and enterprise merchants that prioritize payment conversion rates.

Plan Benefits

  • Monthly term contract
  • Weekly settlement option
  • Real-time settlement option
  • Daily settlement option
  • Enterprise Integration
  • Single point for reporting & reconciliation
  • Real-time data
  • Excellent support

For pricing contact our sales team

sales@callpay.com

Get Started

Refunds & Payouts

Refunds and payouts are only processed on business days (i.e. excluding Saturday, Sunday, and South African public holidays).
The time frame for refunds and payouts to reflect in the account is as follows:

– Payouts requested before 3:30pm will reflect within 48hrs.
– Refunds requested on the day can reflect within 48hrs – 72hrs.

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Notes

  • Prices exclude VAT.
  • No extra fees are payable to banks or payment gateways with EFTsecure.
  • Activation is subject to Callpay’s approval.
  • Account facility fees, transaction and settlement fees are billed at the end of the month.
  • Merchants are billed based on their monthly total processing volume, according to their respective tier.
  • The quoted prices do not apply to High Risk Merchants.

EFTsecure

 

Directly connects to South African banks, allowing customers to conveniently pay for their goods and services online using any of their bank accounts.

Core Features

EFTsecure for
Merchants

EFTsecure, powered by Callpay, offers a secure and dynamic payment solution for online transactions of goods and services. With direct connectivity to all South African banks, customers can conveniently make payments using their preferred bank accounts.

Get Started
Contact Sales
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Core Features

EFT payments are confirmed in real-time. No Merchant account is needed.

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Increased Revenue

Incorporating EFTsecure as a payment option expands your website’s accessibility to consumers who do not use credit cards.

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Real-time Notifications

Upon completion of EFT payments, prompt confirmation will be issued.

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Multi Device Support

Experience hassle-free and secure payments on your mobile, tablet, or PC.

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Full Refund Support

Experience unparalleled refund support, setting a new standard for instant EFT payments in South Africa.
Choose to schedule daily refunds or receive instant refunds.

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Eliminate Fraud

Our customer channels utilize a two-tier authentication process that
effectively eliminates the possibility of fraud and chargebacks.

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Low Transaction Fees

The market’s fastest, with guaranteed competitive pricing and packages. It’s an Enterprise EFT Gateway built for PSPs and enterprise merchants that prioritize payment conversion rates.

Plan Benefits

  • Monthly term contract
  • Weekly settlement option
  • Real-time settlement option
  • Daily settlement option
  • Enterprise Integration
  • Single point for reporting & reconciliation
  • Real-time data
  • Excellent support

For pricing contact our sales team

sales@callpay.com

Get Started

Refunds & Payouts

Refunds and payouts are only processed on business days (i.e. excluding Saturday, Sunday, and South African public holidays).
The time frame for refunds and payouts to reflect in the account is as follows:

– Payouts requested before 3:30pm will reflect within 48hrs.
– Refunds requested on the day can reflect within 48hrs – 72hrs.

Group 16718

Notes

  • Prices exclude VAT.
  • No extra fees are payable to banks or payment gateways with EFTsecure.
  • Activation is subject to Callpay’s approval.
  • Account facility fees, transaction and settlement fees are billed at the end of the month.
  • Merchants are billed based on their monthly total processing volume, according to their respective tier.
  • The quoted prices do not apply to High Risk Merchants.